Michal Sewera, an experienced technology leader at Deutsche Telekom Group (generally written as TDG which stands for 'Telekom Deutschland GmbH'), recently offered a rare behind-the-scenes view of how AI is being used to manage and optimise telco cloud operations. As the head of TDG’s cloud-native 5G core DevOps team, he has led the shift to a new operating model built on cloud-native principles, automation and AI.
Presenting at the FutureNet World conference in London on 7–8 May 2025, Michal shared how TDG’s journey to cloud-native began with the realisation that cloud is not simply about virtualisation or containers. The real transformation lies in a fundamental change in architecture and operations. Moving to a GitOps operational model with declarative deployments and a concept of desired network state has allowed TDG to move from infrequent bulk updates to continuous, incremental changes. In this new approach, change is no longer an exception but an asset.
However, this shift comes with its own challenges. Cloud-native telco systems are composed of highly distributed microservices, open-source components and loosely coupled layers. This creates what Michal refers to as the butterfly effect, where even a small change can lead to unexpected consequences elsewhere in the system. Traditional approaches to validation, configuration and assurance are simply no longer sufficient.
To address this, TDG has integrated AI tools across all stages of the network lifecycle: development, rollout and operations. In the development phase, TDG uses an AI-based validation framework that collects data from across the application, platform and infrastructure layers. It analyses complex interdependencies using pattern recognition across 3GPP signalling, KPIs, logs, Kubernetes, CNIs and service mesh. This approach replaces traditional regression testing with intelligent analysis that highlights functional issues and pinpoints root causes early in the pipeline.
During rollout, the AI-powered Network Configuration Co-Pilot supports configuration changes across distributed clusters. The tool goes well beyond Git automation bots, using a mix of reusable configuration patterns, chat-based interaction with embedded vendor knowledge and natural language integration with systems like Kubernetes. This allows engineers to handle the massive complexity of telco configurations more efficiently and with greater confidence.
In live operations, TDG employs a combination of active and passive monitoring across its Platform as a Service layer. Probes and telemetry continuously monitor performance while AI-driven root cause analysis tools detect anomalies and correlate them with platform and network data. This enables early detection of degradation and supports predictive fault analysis. TDG also applies AI to canary testing and deployment. New releases are gradually introduced in production environments under close AI-assisted monitoring, allowing issues to be caught before full rollout. This model is a marked departure from the old reliance on staging environments and lab testing.
TDG’s new operational model, grounded in GitOps and driven by AI, offers a compelling example of how operators can adapt to the complexity and speed of change in cloud-native environments. The shift transforms telecom networks from silent, black-box systems into transparent, data-rich platforms where actionable insight can be extracted and acted upon in near real time.
Michal’s insights make clear that AI is not an optional add-on in this new environment. It is a fundamental enabler that allows the telco cloud to scale, evolve and remain resilient. For operators looking to modernise their networks, TDG’s experience offers valuable lessons in how to harness automation and intelligence to meet the demands of the future.
Malaysia has a robust telecommunications infrastructure and a competitive mobile market. According to GSMA Intelligence, Malaysia had 43.3 million cellular mobile connections at the start of 2025. It is important to note that many individuals use more than one mobile connection, such as one for personal use and another for work, so the total number of mobile connections often exceeds the population. The growing adoption of eSIMs has further simplified the use of multiple connections on a single device.
In fact, GSMA Intelligence data shows that, as of January 2025, mobile connections in Malaysia were equivalent to 121% of the country’s total population.
Looking at recent trends, mobile connections grew by 474,000, an increase of 1.1%, between the start of 2024 and early 2025. Additionally, 99.0% of mobile connections in Malaysia are now classified as broadband, meaning they connect through 3G, 4G, or 5G networks.
However, it is worth noting that not all devices on broadband-capable networks actively use mobile data. Some connections may be limited to voice and SMS services only, so this broadband percentage should not be interpreted as a direct indicator of mobile internet usage.
As part of its broader economic development efforts, Malaysia has actively promoted open competition in the telecommunications sector. This approach has led to high penetration rates in both mobile and mobile broadband services, along with near-universal LTE coverage. Since the launch of 5G in 2022, adoption has grown rapidly, with 5G making up 38 % of all mobile broadband subscriptions by September 2024.
The major mobile operators in Malaysia are CelcomDigi, Maxis, U Mobile, YTL Communications (YES), and Unifi Mobile. These operators have been actively involved in the rollout of Malaysia's national 5G network and are key players in the country's telecommunications landscape.
To maintain consistent 5G service quality, Malaysia’s mobile operators continue to utilise the state-owned 5G network operated by Digital Nasional Berhad (DNB). In May 2023, Malaysian authorities announced plans to transition to a dual 5G network model once DNB reached 80% population coverage, a milestone that was achieved in December 2023.
This shift marked a significant policy change, including the revocation of a 2021 ministerial directive that had previously appointed DNB as the sole entity responsible for Malaysia’s 5G rollout.
DNB was established by the government in 2021 as a special-purpose vehicle tasked with developing the national 5G infrastructure. Its network, deployed by Ericsson, is currently used by private telcos to deliver 5G services to consumers and businesses.
As of now, the major mobile operators in Malaysia provide 5G services through DNB’s state-run network. These include CelcomDigi, Maxis, YTL Communications (Yes 5G), and U Mobile. Each of these operators, except for Telekom Malaysia which had its equity deal cancelled, holds a 16.3% equity stake in DNB. The Ministry of Finance retains a 34% share.
CelcomDigi holds a 30.1% market share in the Malaysian telecommunications sector. This is a significant increase from 2023, following the merger between Celcom and Digi in November 2022. The merged entity has become the largest telecommunications company in Malaysia, surpassing its closest rival, Maxis.
Currently, it serves over 20 million customers, two-thirds of the Malaysian population, through 6.7 million postpaid and 13.4 million prepaid subscribers. CelcomDigi operates the widest 4G network, covering over 96 % of the population nationwide from approximately 24,000 network sites and has an extensive fibre network of around 15,000 kilometres.
CelcomDigi and Ericsson have signed a Memorandum of Understanding to introduce AI-driven network analytics across CelcomDigi’s infrastructure, aiming to enhance operational efficiency as 5G adoption continues to rise in Malaysia. As part of the agreement, both companies will collaborate on the development of intent-based autonomous networks, integrating AI and automation to improve network performance and efficiency. They also plan to explore the use of AI in building advanced 5G service assurance solutions, with the goal of delivering more reliable and tailored connectivity experiences for both businesses and consumers.
According to Ericsson, Malaysia registered 18.2 million 5G subscriptions as of the end of 2024, which equates to a market penetration rate of 53.4%.
CelcomDigi also signed a Memorandum of Understanding with ZTE to collaborate on integrating AI technologies into its telecommunications infrastructure. The companies plan to explore AI-driven solutions such as new calling, intelligent deep packet inspection for smarter network traffic management, and intelligent operations and maintenance to automate network monitoring and maintenance using AI-powered predictive analytics.
Maxis is the second largest operator in Malaysia. Maxis operates one of the most reliable 4G LTE networks in the country, reaching over 95% of the population. With Malaysia's ongoing 5G rollout under the DNB single wholesale network model, Maxis was initially cautious in adopting the new structure. However, in 2023, Maxis signed an access agreement with DNB, enabling it to begin offering 5G services.
According to Opensignal, Maxis was the first Malaysian operator to win the Reliability Experience award. It also won the Consistent Quality award with 67.3% of tests, closely followed by Digi with 67.1%. Since the last report, Maxis’ Consistent Quality score has improved by 11 percentage points.
U Mobile, despite being a smaller operator, has announced plans to build Malaysia's second 5G network, aiming to rival the first built by DNB. The decision follows government approval for a second 5G network in a move to end the monopoly previously held by DNB. U Mobile has chosen Chinese vendors Huawei and ZTE as technology partners for this project.
The enterprise-grade 5G network will support 5G Advanced and network slicing from day one, enabling tailored services for industries like healthcare, transport, and smart cities. U Mobile’s rollout emphasises improved indoor 5G coverage and prioritises key locations such as transport hubs, medical centres and data centres. U Mobile has stated it will continue working with DNB to ensure quality of service during the transition.
Unifi Mobile is a Malaysian internet mobile network operator and a subsidiary of the national telephone company, Telekom Malaysia. Unifi performed well in the recent Opensignal report, winning the 5G Download Speed Award with speeds of 290.3 Mbps. In the previous report, there had been a three-way tie but Unifi has now emerged as the sole winner. Unifi also won the 5G Video Experience Award with a score of 77.7 on a 100-point scale, more than two points higher than Digi.
Yes Mobile is operated by YTL Communications Sdn. Bhd., a subsidiary of YTL Corporation Berhad, a leading Malaysian infrastructure conglomerate. Launched in November 2010, Yes Mobile was the fifth mobile operator in Malaysia and distinguished itself by deploying an all-IP, all-4G network from the outset.
In December 2021, Yes Mobile became the first operator in Malaysia to launch 5G services, branded as Yes FT5G. This rollout was facilitated through a partnership with DNB. Yes Mobile's 5G services initially covered areas such as Kuala Lumpur, Putrajaya, and Cyberjaya.
The Yes network is built with an all-IP architecture, making it the first and only all-4G and all-IP network provider in Malaysia capable of offering unique services such as user ID-based unified communications and session concurrency for mobile data and telephony services. Yes operates its own network infrastructure in Malaysia, with close to 5,000 base stations and an all-4G network footprint reaching over 85% of the population.
As Malaysia continues to expand its 5G infrastructure, mobile operators are in active competition and are poised to integrate next-generation technologies into their offerings.
At O2 Telefónica Germany, the “network of the future” is no longer a distant vision, it’s becoming an operational reality. Under the leadership of Matthias Sauder, Director Networks, the operator has made substantial strides in transforming its end-to-end infrastructure to meet the demands of a highly agile, programmable, and customer-focused future.
At the FutureNet World conference in London (7–8 May 2025), where leading telco and tech stakeholders gathered to explore network automation and AI in telecoms, Sauder shared how O2 Telefónica’s evolution journey spans radio, transport, core, data centres, and cloud landing zones, all underpinned by a strategy that prioritises automation, flexibility, and openness.
The transformation began with a foundational goal: enhancing radio network quality. Once considered the underdog in a three-operator market, O2 Germany set out to radically improve performance by embracing agile practices and reshaping internal structures. Inspired by the Spotify model, the company introduced agility not just in project management but also in technical delivery. This included frequent software release cycles for radio, positioning itself as a global leader in rapid deployment and continuous integration.
A key initiative known as Tech Strategy 25 laid the foundation for modernising radio, transport, and core networks. Today, over 80 percent of the strategy has already been executed. With a largely cloud-native core in place, O2 Telefónica is among the pioneers of this architectural shift. Its collaboration with Ericsson produced one of the world’s first cloud-native digital cores, while a parallel effort with Nokia deployed core services for one million users in a public cloud environment.
The rationale behind both cloud-native and public cloud approaches is clear. Legacy architectures no longer support the operational agility or cost efficiency needed in today’s competitive telecom landscape. Cloud-native systems enable advanced capabilities such as continuous integration, continuous delivery, and seamless in-service software upgrades (ISSU). O2 Telefónica has shown these upgrades can be executed without disrupting live customer services, challenging the long-standing perception that such practices are too risky for telco-grade reliability.
Beyond infrastructure, the company’s future network model hinges on the integration of open APIs and Network-as-a-Service (NaaS) capabilities. These aren’t abstract concepts, they’re practical tools enabling agility, programmability, and new revenue streams. Open APIs expose network functions to external developers and partners, unlocking opportunities for co-creation and monetisation that were previously out of reach.
This openness also extends to industry partnerships. A standout example is the company’s collaboration with Siemens, which now leverages O2's slicing capabilities to deliver tailored network services to its own customers. These kinds of arrangements demonstrate how NaaS, built on secure and standardised APIs, can unlock vertical-specific innovation.
But transformation isn’t just about technology, it’s also about mindset and culture. Simplifying and standardising network configurations (for example, reducing radio setups from over a hundred to just two) and promoting a service-centric approach are part of a broader shift. The focus is firmly on use cases and customer value, avoiding the trap of deploying technology for its own sake. Every new system or tool must demonstrate end-to-end value.
O2 Telefónica also recognises that data, rather than AI alone, is the foundation of intelligent automation. Without a robust data strategy, ambitions around AI, closed-loop automation, or service orchestration are unlikely to succeed. The company’s investment in OSS transformation and data-driven operations is laying the groundwork for intelligent networks that can scale, adapt, and optimise in real time.
As the line between network and IT continues to blur, O2 Telefónica is aligning its BSS, OSS, and IT systems with its network strategy. This integrated approach supports holistic innovation and positions the company to deliver services with faster time to market and greater cost efficiency.
The transformation journey shared by Matthias Sauder is more than a technical roadmap, it’s a call for industry-wide disruption. With revenues flat and operational costs rising, embracing NaaS, open APIs, and cloud-native infrastructure is no longer optional. It’s the only viable path for telcos to stay competitive, innovative, and relevant in a software-defined, platform-centric future.
Sauder’s full presentation at FutureNet World provides deeper insight into this journey. You can watch it below:
South Africa has one of the most dynamic and competitive mobile telecommunications markets on the African continent. With millions of subscribers and evolving infrastructure, the country's mobile operators play a crucial role in driving connectivity, digital inclusion and economic growth.
Data from GSMA Intelligence shows that there were 124 million cellular mobile connections in South Africa at the beginning of 2025. For perspective, many individuals make use of more than one mobile connection, so it is not unusual for mobile connection figures to significantly exceed the total population. For example, the same person might have one connection for personal use and another for work. The rise of eSIMs has made this even easier in recent years.
GSMA Intelligence’s numbers indicate that mobile connections in South Africa were equivalent to 193 percent of the total population in January 2025. Looking at trends over time, the number of mobile connections increased by 5.2 million (4.4 percent) between the start of 2024 and the beginning of 2025.
Meanwhile, GSMA Intelligence data suggests that 97.5 percent of mobile connections in South Africa can now be considered broadband, which means they connect via 3G, 4G or 5G networks.
However, devices connected to broadband mobile networks do not necessarily use mobile data. For instance, some subscription plans may only include access to voice and SMS services. Therefore, this broadband figure should not be considered a proxy for mobile internet usage.
South Africa's main mobile operators are Vodacom and MTN, the dominant players, with Vodacom holding the largest share, followed by MTN, Telkom and Cell C.
In Opensignal’s latest analysis of the mobile network landscape in South Africa, MTN leads in seven out of 13 metrics, including Download Speed Experience, 5G Availability, and 5G Video and Games Experience. Vodacom achieves top scores in Consistent Quality, 5G Download Speed, 5G Upload Speed, Coverage and 5G Coverage Experience, followed by Cell C and Telkom.
Vodacom South Africa, the country’s largest operator, reported 50.7 million mobile subscribers at the end of December 2024. It has introduced a cloud-based phone to reduce the cost of smartphone access and to accelerate the migration of customers from legacy networks to modern 4G services on what it describes as the country’s most reliable network.
The device, manufactured by South African firm Mobicel, is intended to lower the barrier to smartphone use and to encourage users to move from 2G or 3G to 4G. The Mobicel S4 4G Cloud Phone is a thin-client device with 48MB RAM, 128MB ROM, a 2.8-inch screen and a 1000mAh battery. It relies on the cloud to run applications typically associated with more powerful smartphones, such as YouTube, TikTok and Facebook. Vodacom describes this as a 'smartphone lite' experience. The device is not exclusive to Vodacom and is priced at R249, or approximately US$13.93.
Vodacom was the first operator in South Africa to launch mobile 5G services in May 2020, starting with selected areas in Johannesburg, Pretoria and Cape Town. This early deployment was enabled by temporary emergency spectrum allocated during the COVID-19 pandemic.
Initial performance across the first five 5G clusters in Gauteng showed average download speeds of 154 Mbps, upload speeds of 14 Mbps and latency of around 31 ms, a strong starting point for next-generation connectivity.
Today, Vodacom’s 5G network covers over 50 percent of the South African population, with continued expansion. The company is investing approximately R10 billion annually into its network, focusing on optimising existing infrastructure, deploying new spectrum for improved coverage and capacity, and building new sites to extend its national footprint.
Vodacom has also announced increased investment in the Free State and Northern Cape provinces to enhance network speed and signal quality, particularly in rural areas.
MTN's official quarterly update for the end of September 2024 put its total users in South Africa at 39.2 million.
MTN South Africa launched its commercial 5G network on June 30, 2020, activating 100 sites across major cities including Johannesburg, Cape Town, Bloemfontein, and Port Elizabeth.
More recently MTN, in partnership with Huawei, successfully completed South Africa’s first 5.5G network trial at MTN’s head office in Johannesburg.
The trial featured Huawei’s SingleRAN ultra-wideband active-antenna units, combining hybrid beam-forming technology with flexible dynamic beam management and inter-FR carrier aggregation to push network performance to the next level. Using spectrum in both the millimetre wave and C-band, made available through a trial license, the test ran on a 5G standalone (SA) setup. MTN reported a peak download speed of 8.6Gbps during the trial, showcasing the future potential of next-gen connectivity.
5.5G, often viewed as a stepping stone between 5G and 6G, promises 10 times the performance of current 5G networks. This includes dramatic improvements in speed, latency, and massive IoT capacity, all while reducing energy consumption per terabyte of data transferred.
MTN has also launched the Icon 5G smartphone with ZTE, priced at just 2,499 rand, or about $138.This move is another strategic effort to bring next-generation mobile technology within reach for more South Africans. The affordably priced Icon 5G smartphone is designed to accelerate the transition from legacy 2G and 3G networks to faster, more efficient 4G and 5G connectivity. As the country pushes forward with its digital transformation goals, MTN’s partnership with ZTE highlights the growing importance of global tech collaborations. By delivering faster internet speeds and lower latency, MTN is addressing the needs of a market that’s hungry for reliable, cost-effective internet, playing a key role in narrowing the digital divide.
In the latest Open Signal Report MTN wins the 5G Availability award, with the 5G users on its network connecting to 5G on average for 11.5% of the time. Having superfast 5G download speeds are only useful when users have a 5G connection. 5G Availability compares the amount of time the 5G users spend with an active 5G connection, the higher the percentage, the more time users on a network spend connected to 5G.
MTN has also announced plans to invest more than $100 million by mid-2024 in generators, batteries, and renewable energy solutions. This effort aims to mitigate the impact of ongoing power outages, ensuring network stability and service continuity despite South Africa’s persistent energy challenges.
Telkom South Africa is seeing significant growth in its mobile subscribers, and is edging closer to the country's two biggest operators, Vodacom and MTN.
Telkom has also announced plans to sell its tower infrastructure, joining rivals MTN South Africa and Cell C in this strategic shift to focus on core business operations. With this move, Vodacom will be the only major mobile operator in South Africa that continues to own its tower infrastructure. This trend reflects a broader industry focus on streamlining business operations by offloading non-core assets.
These plans reflects the company's enhanced operational efficiency and successful monetization of its digital infrastructure asset base. according to Serame Taukobong, Group Chief Executive Officer:
“Our continued investment in our extensive fiber network and mobile infrastructure is now delivering the competitive advantage we anticipated, propelling our data-led strategy to ensure future-readiness,”
The operator's infrastructure investments continue to deliver significant operational results. Mobile subscribers grew by 24.6% year-on-year, surpassing 22.7 million, while mobile data subscribers increased by 19.6% to 14.6 million, driving a 12.7% rise in data revenues. Openserve’s fiber infrastructure also showed strong performance, with homes passed and connected growing by 11.4% and 18.1%, respectively, maintaining a market-leading home connection rate of 49.7%. Additionally, IT revenues sustained steady growth, highlighting the effectiveness of the company's connect-led strategy.
The smallest of the South Africa operators Cell C has been trying to increase their market share, but only had 7.7 million mobile subscribers at the end of May 2024.
According to the latest Open Signal Report Cell C users have seen the biggest increases across Overall Experience metrics compared to the last report. The quality of experience streaming on-demand video on Cell C has improved by 25%, while the average download and upload speeds have grown by 30% and 53%, respectively. These improvements are particularly significant given that Cell C has not been investing in its own network infrastructure due to severe financial difficulties in recent years. These challenges led to the company's recapitalization and the establishment of new wholesale and roaming agreements with MTN and Vodacom.
As part of this transition, Cell C deactivated its physical tower network and Radio Access Network (RAN). MTN now provides Cell C with a virtual radio access network for its prepaid and mobile virtual network operator subscribers, while Cell C’s contract customers roam on Vodacom’s network. However, Cell C continues to use its own spectrum and retains full control over the customer experience. Additionally, Cell C is currently testing 5G with network partners Vodacom and MTN, with plans to launch it soon.
Cell C has spent the past 18 months deploying a Mocn – multi-operator network core – roaming system, which has allowed it to create a virtual representation of its network on top of either MTN or Vodacom’s infrastructure.
We can clearly see with the ongoing investments from major operators, a great deal of progress is being made and 5G has the potential to bridge the digital divide, drive economic growth, and position South Africa as a leader in next-generation connectivity on the African continent.
Four years ago, the idea of cloud native in telecom was mostly aspirational—an ambitious leap from legacy architectures toward agility, automation, and scale. Today, while the journey is well underway, the destination is still far off.
At the recent Telco to Techco session, Philippe Ensarguet, VP of Software Engineering at Orange, took to the stage to assess the industry's real progress—and expose where it’s still struggling.
Telcos Are Still Caught Between Two Worlds
Many telecom functions are now containerised, but Philippe makes it clear: that doesn’t mean they’re cloud native.
“The ‘C’ in CNF must stand for Cloud Native, not just Container.”
Cloud native isn’t just a new way to package software—it’s a new way of building, deploying, and managing it. And that shift is proving to be far more complex than simply adopting Kubernetes or moving to public cloud.
Legacy virtualised network functions (VNFs) weren’t built for the dynamic, distributed nature of cloud platforms. Trying to retrofit them often results in complexity without the expected benefits.
What’s Working: Areas of Maturity
Despite the challenges, some progress is undeniable:
✅ Infrastructure Automation
Telcos like Orange have built robust cloud native platforms based on open technologies. The ability to scale infrastructure efficiently and reliably is now a reality.
✅ GitOps & Lifecycle Management
Cloud native lifecycle tooling—especially GitOps—is maturing. Orange, for example, manages diverse vendors through a unified GitOps-based integration platform called Network Integration Factory Tooling Zone.
✅ Open Source Participation
Open ecosystems are no longer optional—they’re essential. Orange is actively involved in Project Sylva (under Linux Foundation Europe) to define open, telco-grade cloud infrastructure.
What’s Still Holding Us Back
🛑 Skills Gap
Cloud native demands both hard skills (microservices, APIs, automation) and soft skills (agile mindsets, DevOps culture). These aren’t always easy to find—or to develop—in traditional telco teams.
🛑 Vendor Maturity
While some vendors are rearchitecting their software, others are just lifting old VNFs into containers. Philippe emphasises that cloud native transformation must go deeper.
🛑 Distributed Complexity
Managing services across private cloud, edge, and public cloud creates orchestration challenges. Real-time and asynchronous network functions must coexist—something telcos still struggle with operationally.
Why Cloud Native Still Matters
Despite the friction, the reasons to go cloud native haven’t changed. If anything, they’re more relevant than ever:
Scalability for on-demand growth
Agility for faster feature rollout
Resilience for improved service continuity
Efficiency to reduce infrastructure and operational costs
Innovation via open APIs and open source ecosystems
Multi-cloud flexibility and reduced vendor lock-in
Final Word
Philippe’s closing message was both grounded and optimistic. Yes, the journey is complex and sometimes slow—but cloud native is no longer a buzzword. It’s becoming the backbone of the telco techco transformation.
“The next few years will be about closing the gap—not just between CNFs and legacy systems, but between ambition and execution.”
A detailed article is available on Mobile Europe website here. The video of the conversation is embedded below:
The Canadian telecommunications market continues to experience steady growth as operators focus on network upgrades. A significant portion of their investments has been directed toward LTE infrastructure to meet the increasing consumer demand for mobile data services, alongside further investments in 5G technology. Regulatory initiatives have supported these investment efforts by ensuring operators have access to the necessary spectrum for 5G development. Spectrum in the 600MHz and 3.5GHz bands has already been auctioned, with additional auctions planned through 2024. Notably, in the 3.5GHz band, the regulator allocated 50MHz exclusively for new entrants to foster competition in the wireless market.
Mobile penetration in Canada remains relatively low compared to global standards, providing substantial growth potential. Canada is the world’s second largest country by area, and all that space leaves cell phone coverage stretched pretty thin. Less than 30 percent of Canada’s geographic area is covered by Bell, Rogers, or Telus. Much of the Canadian landscape is sparsely populated, and those areas tend to have less service. However Canadians enjoy extensive LTE and LTE-A infrastructure, with major operators achieving approximately 99% population coverage despite geographical challenges and the remoteness of certain areas. In the 5G segment, Telus and Bell Wireless were early adopters, with Shaw Communications joining the field in May 2018. Currently, operators offer 5G coverage to around 70% of the population.
To promote competition, the government has reserved specific spectrum blocks for new market entrants and restricted agreements among operators that would lead to regional or national spectrum concentration. For instance, about 43% of the spectrum auctioned in the 600MHz band has been set aside for smaller operators to encourage a more competitive market landscape.
One of the most significant developments in promoting competition came from the Rogers–Shaw merger, which led to the divestiture of Freedom Mobile to Quebecor-owned Vidéotron. This move was mandated by regulators to preserve market competitiveness and has positioned Freedom as the fourth national carrier. Under new ownership, Freedom Mobile now benefits from enhanced spectrum holdings and access to national roaming agreements, enabling it to expand its reach beyond traditional strongholds in Ontario, Alberta, and British Columbia. With new pricing strategies and 5G rollout plans, Freedom is emerging as a more formidable alternative to the Big Three, especially in urban markets.
Data from GSMA Intelligence shows that there were 40.44 million cellular mobile connections in Canada at the start of 2024. However, note that many people around the world make use of more than one mobile connection – for example, they might have one connection for personal use, and another one for work – so it’s not unusual for mobile connection figures to significantly exceed figures for total population.
GSMA Intelligence’s numbers indicate that mobile connections in Canada were equivalent to 103.8 percent of the total population in January 2024. The number of mobile connections in Canada increased by 1.8 million (+4.7 percent) between the start of 2023 and the start of 2024.
According the most recent OpenSignal report on Canada: mobile operator Rogers continues to win the most awards, either joint or outright, taking home five total wins. Not only does Rogers win both national awards for consistency, Reliability Experience and Consistent Quality, it also does well regionally, topping the leaderboard for Consistent Quality and Reliability Experience in five and six provinces, respectively.
In terms of awards won, Bell is hot on Rogers’ heels, just one total win separates the two. Bell performs especially well for the two coverage metrics, both nationally and regionally. Bell is a joint winner for Coverage Experience in all seven regions examined and shares the top spot for Availability in all but British Columbia. Telus wins two awards this time around, both joint victories with Bell, and performs well regionally for Games Experience, Download Speed Experience and Coverage Experience.
Bell has Canada’s largest 4G network, meaning customers are unlikely to fall back to 3G coverage.
Most of Bell’s coverage focuses on Canada’s major urban centres: every big city in the country is blanketed by the network. Alberta and Saskatchewan are particularly well-represented by Bell’s coverage.
Outside of their cell phone network, Bell also has customers covered with more than 4,000 Wifi hotspots across the country. The company’s wireless signal can be found in every province, although more remote areas have little to no coverage.
Bell Canada uses the 20–80 MHz and 10–100 MHz bands for its 5G network. Bell 5G+ is Bell's next-generation 5G network, which uses the 3500 MHz spectrum. Bell 5G+ is available to over 51% of the Canadian population and is expected to be fully deployed in the coming years. Bell claims that its 5G network is the fastest in Canada, with average download speeds of 158.7 Mbps.
Rogers’ network covers less than 20% of Canada by area but but reaches 97 percent of the country’s population, thanks to prominent placement in all major urban centres. Its biggest weak point is its limited coverage in the country’s less densely populated provinces, namely the Maritimes and the Territories.
Rogers Communications launched Canada's first 5G network in January 2020, initially deploying in major cities such as Vancouver, Toronto, Ottawa, and Montreal. Partnering with Ericsson, Rogers has since expanded its 5G coverage to over 2,200 communities, reaching 31 million Canadians and providing more coverage than any other 5G network in the country. In December 2020, Rogers began rolling out its standalone (SA) 5G core network in select markets, enhancing network capabilities and performance. By March 2022, it claimed the first commercial 5G SA launch in Canada.
The company has also been at the forefront of technological advancements, conducting the first successful test of 5G network slicing in Canada in early 2023, with plans for commercial deployment to support various applications.
Rogers utilizes a range of frequency bands for its 5G services, including 600MHz (n71), 2.5GHz (n41), and 3.5GHz (n78), to balance coverage and capacity. In June 2022, the company activated its 3500MHz 5G services, further enhancing network performance. Additionally, in November 2023, Rogers secured nationwide 3.8GHz spectrum in Canada's third 5G spectrum auction, positioning the company for future network enhancements.
The company's commitment to expanding and enhancing its 5G network underscores its dedication to providing Canadians with reliable and advanced wireless services. Rogers said it has invested over CAD 40 billion in its networks over the last decade, including CAD 4 billion in capital investments in 2024.
Many Canadians may not realize that Bell and Telus use the same cell phone towers across the country. That means Telus’ coverage also reaches every province, every urban area in Canada, and 99% of the population.
Telus’ Mobility network typically performs slightly faster than Bell’s, so Telus has a reputation for reliability. Telus covers 28.8% of Canada by area –the same as Bell and nearly 10 percent higher than Rogers.
Telus launched its 5G network in 2020 and has since expanded coverage to major markets like Vancouver, Calgary, Toronto, and Montreal. The company has partnered with Nokia, Ericsson, and Samsung to build its 5G infrastructure. Telus’ 5G Standalone (SA) network, introduced in 2023, offers enhanced speeds, reduced latency, and new opportunities for smart city applications and IoT solutions.
Canada’s mobile operators are working tirelessly to expand and improve their networks, with a significant focus on 5G technology. Rogers, Bell, and Telus lead the market in terms of coverage and technological advancements, while smaller operators like Freedom Mobile and Videotron provide competitive alternatives in select regions. As 5G continues to evolve, Canadians can look forward to faster speeds, more reliable connections, and innovative applications that enhance everyday life
The Internet of Things (IoT) is transforming industries, but device manufacturers often face significant challenges when integrating cellular connectivity into their products. To address this, Deutsche Telekom (DT) has introduced MECC – Make Everything Cellular Connected, a solution designed to streamline and simplify IoT connectivity. By embedding cellular modules directly into devices during production, MECC eliminates the need for complex modem integrations and reduces entry barriers for original equipment manufacturers (OEMs).
IoT Integration, Straight from the Factory
Traditionally, adding cellular connectivity to IoT devices required manufacturers to retrofit devices with modems, SIMs, and connectivity management platforms. This process added complexity, time, and cost. MECC offers a radically simplified approach:
Pre-installed connectivity: Cellular modules with embedded nuSIMs are directly integrated into products during manufacturing.
Smart Standby Mode: Connectivity is only activated when needed, such as for remote configuration or device status updates. This minimises ongoing costs and optimises energy efficiency.
Heartbeat and Dormant Tariffs: Manufacturers can choose basic standby connectivity plans during production, activating full IoT plans when the device is in use. This flexibility reduces the economic risk of mass-producing connected devices.
Partnerships Driving Adoption
Deutsche Telekom has teamed up with Nordic Semiconductor and PSsystec to bring MECC to market. Nordic Semiconductor’s IoT modules provide the hardware foundation, while PSsystec has incorporated MECC into its product range, enabling cellular connectivity out of the box.
At MWC 2025, DT showcased how MECC makes it easier and more cost-effective for manufacturers to integrate cellular connectivity without dealing with complex hardware configurations. During the session, industry leaders such as Dennis Nikles (CEO, Deutsche Telekom IoT) and Oyvind Birkenes (EVP, Nordic Semiconductor) highlighted how MECC reduces development time and provides scalable IoT solutions.
One of the key benefits of MECC is its flexibility for both manufacturers and end-users:
For manufacturers: By embedding IoT modules during production, OEMs avoid the need for time-consuming and costly retrofitting. Devices leave the factory connectivity-ready, with the option to activate full IoT functionality later.
For end-users: Devices can be remotely configured, updated, and monitored from day one, enabling manufacturers to offer enhanced services such as predictive maintenance or usage-based pricing models.
Lower Costs, Faster Time-to-Market
With MECC, DT offers graduated hardware pricing models, allowing manufacturers to install IoT modules in mass production without incurring full connectivity costs upfront. For example:
Standby connectivity costs as little as €10 per year per device, with the option to upgrade to a full IoT Business LPWA data plan when needed.
The integrated nuSIM eliminates the need for physical SIMs, saving space and reducing power consumption.
A Milestone for IoT
By pre-installing cellular connectivity at the manufacturing stage, Deutsche Telekom’s MECC solution significantly lowers the barriers to IoT adoption. It offers manufacturers a flexible, cost-efficient way to bring connected products to market faster while enabling new service models. As IoT adoption accelerates, solutions like MECC will play a vital role in driving scalability and innovation across industries.
.png)
.png)
